Métodos de pago: Apple Pay, Google Pay, Visa, Mastercard y American Express
30-DAY WARRANTY
At ZENPAIMART, we want you to be satisfied with your purchase. If not, you can request a return under the following conditions:
30 days from receipt of order.
must be unused, with tags and in its original packaging.
personalized items, sale items, perishables, gift cards, hygiene products, or hazardous materials.
Request your return by writing to contacto.totalbuy@gmail.com . We'll provide you with instructions and a shipping label.
Once the product is received and inspected, your refund will be processed to your original payment method within a maximum of 10 business days .
📌 Return shipping costs are the customer's responsibility (except in cases of error on our part or defective products).
Estimated delivery date
🚚 Delivery Time
The estimated delivery time for our orders is 10 to 15 business days from the date of your purchase confirmation.
📌 Please note that delivery times may vary due to external factors such as customs, carrier delays, or holidays.
You can track your order here [CLICK]
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Frequently asked questions?
What country do you ship from?
We ship to all countries but with different delivery times.
Mexico. 10 to 15 days
United States. 8 to 12 days
Guatemala. 10 to 15 days
Canada. 10 to 15 days
Colombia. 12 to 18 days
AND 25 MORE COUNTRIES
What happens if I haven't received my order?
If you haven't received your order within the estimated delivery date, you can contact support and we'll help you track your order as soon as possible.
Contact.TOATLBUY@gmail.com
How long does it take for my package to arrive?
Our shipments are estimated to take 10 to 15 business days from the date your order is confirmed.
This period may vary slightly depending on some external factors, such as:
in your country, which can sometimes generate additional reviews.
: In urban areas it usually arrives faster, while in more distant directions it may take a little longer.
: If the courier has difficulty locating the address, the shipment may take longer.
We work hand in hand with the shipping companies so that your order arrives as quickly as possible and in perfect condition.
How can I upload images to it?
You can guide yourself with this video that we have left anchored in this link
Watch video
Why can't I place my order?
If you have any problems placing your order, you can contact us and we will help you with that.
Contact.totalbuy@gmail.com